The project

Hammerson’s retail portfolio includes some of the UK and France’s largest and most important malls, from Bullring in Birmingham to Brent Cross in London. Hammerson is committed to optimising customer experience in all of its malls in all five senses.

The Sound Agency carried out a sound audit of every Hammerson property, along with workshops for the centre management teams. We produced a central strategy report advising on ways to achieve economies of scale and make the malls future ready in the light of new technology. We are in the ppocess of installing sound across the portfolio. In 2017, Hammerson’s Victoria Gate, which The Sound Agency audited and installed five bespoke soundscapes in, was awarded Best Shopping Centre at the MIPIM Awards.


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